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Category Archives: Feedback
As we start off the week, try giving your team this informal assignment. As they go about their weekly activities, ask them to consciously notice the level of service they receive as they interact with companies and their employees. Ask … Continue reading
For many organisations, their company vehicles (delivery lorries, service vans, etc.) are seen by more people than any other type of advertising they do. As those vehicles drive through towns, cruise the motorways, or wait at traffic lights, they are … Continue reading
“Everything Speaks” – every detail of a company’s physical environment is communicating a message (positively or negatively) about the company’s brand. Such as stockroom doors left open in full view of customers, dirty or dusty shelves, messy desks, etc. The Managing … Continue reading
At Lucentum we really value what our clients think of us. Today we would like to share a few testimonials from people who have been in business with us: Kevin Downey – Learning and Development Specialist Melinda has provided a … Continue reading