Category Archives: Customer

Christmas Opening for Businesses

Posted on December 16, 2013 by Chloe Chapman

It’s the age old dilemma – to open or not to open over Christmas is a question thousands of small business owners will be puzzling over as the festive season approaches. For some, the extra shut down days mean a … Continue reading →

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Customer Service Assignment

Posted on November 5, 2013 by Chloe Chapman

As we start off the week, try giving your team this informal assignment. As they go about their weekly activities, ask them to consciously notice the level of service they receive as they interact with companies and their employees. Ask … Continue reading →

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What is your company’s environment communicating?

Posted on May 21, 2013 by Chloe Chapman

“Everything Speaks” – every detail of a company’s physical environment is communicating a message (positively or negatively) about the company’s brand. Such as stockroom doors left open in full view of customers, dirty or dusty shelves, messy desks, etc. The Managing … Continue reading →

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Pay Less Tax Budget 2013

Posted on May 7, 2013 by Chloe Chapman

Click the link below to view our Pay Less Tax Budget 2013 newsletter! Pay less tax (Email)- Budget 2013

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